Chinese Laundry wedges Reviews

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OVERALL RATING
2.0 out of 5 stars
 
COMFORT
4.0 out of 5 stars
 
DURABILITY
1.0 out of 5 stars
 
MATERIAL QUALITY
1.0 out of 5 stars
 
CRAFTSMANSHIP
1.0 out of 5 stars
 
buy at Chinese Laundry
Strawberry and Floral Print Doll Dress
BY THE POOL
PULLING AN ANGELINA
K_Roberts

Chinese Laundry Review

2.0 out of 5 stars
 
Mar 26, 2017   Chinese Laundry wedges review by

I recently purchased a pair of shoes from this company and had such high hopes! Unfortunately I was very disappointed with both the customer service and the quality of their products.
First, they charged my credit card twice for the same product. When I called them and explained the issue, they denied any fault and told me that it was my bank that had in fact messed up. Therefore, I contacted my bank and was told that my card had in fact been charged twice by the retailer. I called customer service again and they acted like they had never told me anything and said the transaction should be reversed within 2-3 days. Overall, a lot of very frustrating back-and-forth.
I received my shoes a few days later and was so excited! I figured that all of the turbulence was behind me, boy was I wrong. Within two days of very limited wear, the shoes broke!!! It turned out that the ankle strap was only glued into the shoe and it popped off while I was walking! THIS WAS AFTER TWO DAYS! As you could imagine, I was very very frustrated with this entire experience.

OVERALL RATING: 2  COMFORT: 4  DURABILITY: 1  MATERIAL: 1  CRAFTSMANSHIP: 1
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